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Privacy Policy We promise not
to sell your name or any other information
about our customers. We respect your
privacy.
Shipping
Thank you for shopping In Memory Of - Diva
Dog Collars.
STANDARD SHIPPING CHARGE:
Shipping rates are for ground transportation
of your order and are based on your
merchandise total. Please refer to the chart
below for the standard charges. Charges may
change.
Domestic Shipping Charges
Order Value Standard (Ground) Shipping
Charge:
| From(USD)
|
To(USD)
|
Rate(USD)
|
| 0.01 |
30.00 |
8.95 |
| 30.01 |
50.00 |
10.95 |
| 50.01 |
70.00 |
13.95 |
| 70.01 |
100.00 |
17.95 |
|
100.01 |
and
up |
22.95 |
Canada International Shipping Charges USD
Only
Adjustments may be made in way of a refund
after payment has been made
Orders up to $39.99 $23.95
$40.00-$59.99 $27.95
$60.00-$79.00 $31.95
$79.01-$99.99 $37.95
$100.00 and up $45.95
UK International Shipping Charges USD
Only
Adjustments may be made in way of a refund
after payment has been made
Orders up to $23.99 $22.95
$24.00-$50.99 $29.95
$51.00 and up $37.00
Returns / Exchanges Due to the fact
that these items are custom made
for your pet and not stock
items, we do not refund. We
do not keep a stock of any kind,
each item is made after it is
ordered.
We will exchange within 14
days of receipt if you are
unhappy for any reason. Collars
must be in new condition in
order to be eligible for
exchange.
However, if we custom make a
collar for you that is NOT on
our site, we do not exchange or
refund.
Of course, if we have made an
error in making your collar to
your specifications, we will
remake it at no charge.
NOTE:
All refund requests will be
assessed a 20% restocking fee.
Please be advised:
All returned merchandise must be in original
condition.
Any sale, personalized, custom, orders will not be accepted for
return or exchange unless otherwise
specified.
For returns or exchanges, we suggest the
package is sent with insurance and delivery
confirmation for tracking purposes. All
shipping fees are the responsibility of the
customer.
NOTE: Item(s) must be in NEW, UNUSED
CONDITION.
If it is
otherwise we will not process the exchange.
If we find that the item or items are not
re-salable, we can ship them back to you at
your cost.
Be sure to read our policies above
thoroughly.
Please contact customer service at 1-917
364-6593 or
Contact Us
by email.
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